Where can I complain about Philippine Airlines?

PAL will respond quickly to customer complaints. Information about where to submit your written complaint is available on our website,www.philippineairlines.com, on all e-ticket confirmations and, upon request, at each ticket counter and boarding gate staffed by PAL personnel or authorized representatives.

Where do I file a complaint against an airline?

A dedicated email id, ‘sugam@dgca.nic.in‘, has been created in the DGCA website for complaints to be lodged. Now, harried air travellers can lodge their complaint on any problem faced by them relating to flights or airport facilities directly to aviation regulator DGCA for speedy action.

Is PAL ticket refundable?

Generally, for unused tickets , PAL will process the refund. For flights from NAIA, you may refund your unused MIAA PSC from PAL within 15 months from issue date of your ticket. After the 15th month, you may refund your MIAA PSC from MIAA at the MIAA Administration Building, MIA Road, NAIA Complex, Pasay City.

How do I contact Philippine Airlines for refund?

Can I refund my flight using Manage Booking? No, but ticket refunds can be requested through our Reservations Hotline (+632 8855-8888 or US and Canada Toll Free Number 1-800-435-9725) or at any PAL Ticket Office.

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How do I get my money back from an airline?

Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.

How do I report a flight not refunded?

If you want a refund for your flight during the coronavirus crisis, here are the steps you should take.

  1. Wait to cancel if you can. …
  2. Be persistent. …
  3. Dispute the charges with your credit card company. …
  4. File a complaint with the Department of Transportation (DOT) …
  5. Sign our petition.

Can I get a refund on Cancelled flights?

If your flight happens to get cancelled, you can ask a full refund, even if you’ve booked a non-refundable ticket, instead of being re-routed on another flight. … Typically, when your flight is cancelled, the airline will automatically rebook you on a different fly.

How much is cancellation fee for PAL?

If you cancel your Philippine Airlines flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Philippine Airlines cancellation fee. You can also make a cancellation request after canceling your flight ticket.

How do I get a refund from pal?

Your refunds application requests may be submitted through our PAL Ticket Offices, our myPAL Request Hub or our PAL Reservations Hotline. You will be given a Refund Application Reference Number upon initial application of your request.

How much money is refunded on cancellation of flight ticket?

400 per person per sector as standard cancellation charges. To amend/cancel your ticket offline, call Yatra Customer Care. For all offline cancellation of domestic flights a standard charge of Rs. 1250 per person per sector, over and above the airline’s own cancellation charge will apply.

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Can I refund my travel fund?

For refund: The passenger can avail of the refund through payment reversal, no fees shall be imposed by the airline or the payment processor; The refund can be initiated up to one year after the ban is in place.

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